If your Android Device Manager it says "an error occured" when entering my password, even though I am positive the email address and password match.
When I log into device manager on my PC and try to locate my phone, it says "no active devices." So far I have tried a factory reset, no change.
Clearing the cache on play services did not do anything either. The phone is listed in devices in the play store, and I am able to push out apps to the phone from the PC, so I know that is working. Also I am able to locate my device fine from Find my samsung online, and another device locating app, so I know the GPS is working fine.
Any suggestions would be appreciated...as this has issue has frustrated me for a couple of weeks now!!! I know it shouldn't, but it seems to be the cause of some peoples issues with this, that's why I asked.
Do you have a guest account as well as your google account active on the device? Also, go to myaccount.google.com/ > Device Activity & Notifications > Review Devices > Once you're here could you check to see if you have multiple instances of your phone/device listed there? If so, delete/remove the duplicates so that there is only once instance of your device.
